People who think they need to see a GP should check on the internet first, the Royal College of GPs says.
Potential patients should go to the NHS Choices website or use similar “reputable” websites or resources before booking an appointment, the college says, in a statement reported in some media as advising the use of “Dr Google.”
It is one of three steps it advises that patients take before booking an appointment.
The guidance, aimed largely at people with viral infections and post-holiday gastrointestinal symptoms, suggests that patients should first attempt self-care. The should also seek advice and treatment from a pharmacist first.
It was issued as GPs reported a sharp increase in patients seeking treatment for flu-like illnesses last week.
The college warns that the number of GPs has not increase to match the 16% increase in practice workload in the last seven years.
It says that 27% of GP visits could be avoided.
College chair Professor Helen Stokes-Lampard said: "GPs are under immense pressures all year round, but, as we know, the colder months bring additional challenges.
"Not being able to get an appointment is frustrating for both patients and GPs, but there are a variety of alternatives to consider first and I would encourage patients with more minor illnesses to think hard about whether they actually need to see a GP.
"The ‘Three before GP’ mantra is a simple and easy way to help reduce the strain on general practice, and we hope it will enable GPs to spend more time with patients who have complex health issues and are most in need of our expert help."
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